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Global Operations Center
of your IT structure working 24/7 for you
Global Operation Center
Scale your information flow operation with a true extension of your IT structure working 24/7 for you
The Global Operations Center plays a critical role in optimizing IT structures to ensure the ideal information flow management model, delivering efficiency, responsiveness and adaptability in a complex global market
third-party application. A comprehensive set of services designed to ensure compliance with customer SLAs and prevent risks of supply interruptions.
The Global Operations Center plays a critical role in optimizing IT structures to guarantee the ideal management model of information flow. Delivering efficiency, responsiveness, and adaptability within a complex global market.
GOC is a true extension of the customer operation at Sintel, managing the information flow in the Sintel cloud or in a third-party application. A comprehensive set of services designed to ensure compliance with customer SLAs and prevent risks of supply interruptions.
Count on a complete infrastructure operated by professionals specialized in automotive processes to keep your company compliant with the different business requirements of the market. GOC applies the best practices in IT (ITIL) and process governance so that your operation flows smoothly without risk of disruption and with guaranteed commitment with the service levels agreed with each of your clients.
Benefits
- Processing and connectivity management
- Proactive alerts
- Incident management and action on the root cause of the problem
- Monitoring communication with partners
Count on a complete infrastructure operated by professionals specialized in automotive processes to keep your company compliant with the different business requirements of the market. GOC applies the best practices in IT (ITIL) and process governance so that your operation flows smoothly without risk of disruption and with guaranteed commitment with the service levels agreed with each of your clients.
Benefits
- Processing and connectivity management
- Proactive alerts
- Incident management and action on the root cause of the problem
- Monitoring communication with partners
Agility to keep up with changes in the automotive sector
Your client business processes can change at any time and understanding and applying the new rules requires time and specialized knowledge. Sintel is always up to date with any changes that may alter the routine of your operation, helping your IT area to manage changes on a scale, without losing quality.
Supply Disruptions
Process governance
Differentials
Proactive alerts with effective action in incidents
Change management and agility in implementing new processes
Process management with risk mitigation measures and continuous improvement
User training
Specialized support
24/7 EDI flow monitoring
Agility to keep up with changes in the automotive sector
Your client business processes can change at any time and understanding and applying the new rules requires time and specialized knowledge. Sintel is always up to date with any changes that may alter the routine of your operation, helping your IT area to manage changes on a scale, without losing quality.
Supply Disruptions
Process governance
Differentials
Proactive alerts with effective action in incidents
Change management and agility in implementing new processes
Process management with risk mitigation measures and continuous improvement
User training
Specialized support
24/7 EDI flow monitoring
Let’s Connect. Scale. Evolve.
Want to learn more about our solutions, or simply want to discuss your supply chain goals, we’re here to help. Let’s connect and work together to unlock the full potential of your automotive supply chain.
Let’s Connect. Scale. Evolve.
Want to learn more about our solutions, or simply want to discuss your supply chain goals, we’re here to help. Let’s connect and work together to unlock the full potential of your automotive supply chain.
